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Case Study

From Crisis Call to Preferred Partner

How Accept Recruitment powered InPost's UK expansion at speed and scale

55
Workers in 3 Days
98%
Attendance Rate
124%
Fulfilment Rate
17
Days to Preferred Partner

The Client

InPost is Europe's leading parcel locker operator, delivering 1.4 billion parcels globally each year. Part of a £6.8 billion FedEx acquisition, their UK volumes tripled almost overnight — making them the third-largest logistics business in the country.

That kind of growth creates one very real problem: they needed a workforce to match it, and they needed it immediately.

The Challenge

A Monday morning phone call changed everything.

InPost's operation was handling over 15 million parcels on its busiest days, and they needed a high-volume, reliable workforce built from scratch — practically overnight.

A delay of even a few days risked catastrophic backlogs across their entire UK network. This wasn't about finding a few extra hands. It was about building a fully operational workforce at speed, without compromising on quality or compliance.

The Response

55
Workers on-site in 3 days

From first phone call to fully operational team — in just 72 hours.

70
Deployed by end of week one

Fully vetted and onboarded staff — recruited, processed, and operational in seven days flat.

Our team was on-site around the clock from day one. Every shift — mornings, nights, weekends — covered with a constant presence to ensure seamless integration with InPost's operation.

The Results

The speed was only half the story. The quality of delivery is what built the partnership.

98%
Attendance Rate
Gold-standard reliability in high-volume logistics
124%
Fulfilment Rate
Consistently exceeding staffing requirements with built-in contingency
4,200+
Shifts Delivered
Sustained support across InPost's busiest quarter
17 Days
Preferred Partner Status
Earned through performance, not promises

Scaling Through Peak

When the peak holiday season hit, we didn't just hold the line — we scaled.

230%
Workforce Growth
68 to 159 workers
275
New Workers Onboarded
During peak season
585
Additional Shifts
Covered seamlessly
35+
Nationalities
Diverse talent pool

We weren't plugging gaps. We were building a stable, committed team that InPost could rely on every single day. Attrition improved by over 15% during the most demanding period, with talent drawn from 35+ nationalities across the Midlands.

"I have been impressed with the service you have been providing."
— Night Operations Manager, InPost

The Impact

What started as a single urgent phone call became a strategic partnership built on trust, speed, and proven delivery.

350+
Real jobs created, powering a critical part of the UK's logistics infrastructure.

When a global leader's growth is on the line, Accept Recruitment delivers — at pace, at scale, and without compromise.

Ready for results like these?

InPost went from a crisis call to Preferred Partner in 17 days. Whether you need 5 workers or 500, we deliver the same commitment.

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