Case Study
From Crisis Call to Preferred Partner
How Accept Recruitment powered InPost's UK expansion at speed and scale
The Client
InPost is Europe's leading parcel locker operator, delivering 1.4 billion parcels globally each year. Part of a £6.8 billion FedEx acquisition, their UK volumes tripled almost overnight — making them the third-largest logistics business in the country.
That kind of growth creates one very real problem: they needed a workforce to match it, and they needed it immediately.
The Challenge
A Monday morning phone call changed everything.
InPost's operation was handling over 15 million parcels on its busiest days, and they needed a high-volume, reliable workforce built from scratch — practically overnight.
A delay of even a few days risked catastrophic backlogs across their entire UK network. This wasn't about finding a few extra hands. It was about building a fully operational workforce at speed, without compromising on quality or compliance.
The Response
From first phone call to fully operational team — in just 72 hours.
Fully vetted and onboarded staff — recruited, processed, and operational in seven days flat.
Our team was on-site around the clock from day one. Every shift — mornings, nights, weekends — covered with a constant presence to ensure seamless integration with InPost's operation.
The Results
The speed was only half the story. The quality of delivery is what built the partnership.
Scaling Through Peak
When the peak holiday season hit, we didn't just hold the line — we scaled.
We weren't plugging gaps. We were building a stable, committed team that InPost could rely on every single day. Attrition improved by over 15% during the most demanding period, with talent drawn from 35+ nationalities across the Midlands.
"I have been impressed with the service you have been providing."— Night Operations Manager, InPost
The Impact
What started as a single urgent phone call became a strategic partnership built on trust, speed, and proven delivery.
When a global leader's growth is on the line, Accept Recruitment delivers — at pace, at scale, and without compromise.
Ready for results like these?
InPost went from a crisis call to Preferred Partner in 17 days. Whether you need 5 workers or 500, we deliver the same commitment.
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