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Case Study

Nine Years of Trust

How Accept Recruitment transformed Poundstretcher's distribution operation — from underdog to sole supplier

200
Workers Daily
300%
Pick Rate Increase
20
Specialist Drivers
9 Years
Partnership

The Beginning

In 2017, Accept Recruitment walked into Poundstretcher's distribution centre as the new agency — the underdog. Poundstretcher already had a long-standing recruitment partner in place.

Accept had everything to prove and nothing to fall back on.

The Approach

More than just another supplier.

From day one, Accept Recruitment set out to be different. We placed a dedicated manager on-site, embedded within the daily operation, learning the workflows and understanding the challenges first-hand.

This wasn't about waiting for instructions. It was about identifying opportunities to make the whole operation better — and then delivering on them.

Key Initiatives

Time & Motion Studies

Carried out at Accept's own expense, identifying inefficiencies in warehouse picking processes and presenting practical solutions.

Real-Time Technology

Replacing guesswork with live data, giving managers complete visibility of who was on-site and hours worked at any moment.

Consistent Presence

Building relationships and trust through eight years of daily, reliable delivery — on the ground, every single day.

The Turning Point

2025: From underdog to sole supplier.

By 2025, Poundstretcher's business had grown significantly, and demand was outstripping what their original supplier could handle.

After eight years of consistently going above and beyond, Accept Recruitment was appointed as the sole recruitment supplier for the entire distribution centre.

The Results

The impact of this partnership speaks for itself.

200
Workers Supplied Daily
Managed with precision across the full warehouse operation
20
Specialist Drivers Per Day
Including 44-ton HGV drivers with strict insurance and experience requirements
300%
Increase in Pick Rates
A transformational improvement in operational efficiency since 2017
9 Years
And Counting
A partnership that continues to grow stronger

The Partnership Journey

2017
Partnership Started
The underdog
2025
Sole Supplier
After 8 years of proof
44-ton
HGV Drivers
Specialist requirements
3x
Capacity Growth
Operational transformation
"Accept Recruitment's success wasn't built on a single moment or a flashy pitch. It was built on commitment — showing up every day, doing what they said they would."
— Poundstretcher Distribution Centre

The Impact

That relentless consistency turned a challenger appointment into a sole-supplier partnership, and an underperforming operation into one running at three times its original capacity.

Sole Supplier
For the entire distribution centre — earned through years of proven delivery.

When you prove yourself every single day for nearly a decade, trust becomes absolute.

Ready for a 9-year partnership?

Poundstretcher made us sole supplier after seeing us deliver every single day for nearly a decade. We tripled their capacity and transformed their operation.

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