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Case Study

From Vendor to Valued Partner

How Accept Recruitment transformed its relationship with Vistry Group — one of the UK's leading housebuilders

7,000+
Shifts Delivered
94.2%
Fulfilment Rate
4.3%
Absence Rate
42
Temps to Permanent

The Client

Vistry Group is one of the UK's leading housebuilders, delivering thousands of new homes each year across the country. Accept Recruitment and Vistry have a long-standing working relationship built on trust, reliability, and a deep understanding of the construction sector.

For years, Accept was Vistry's go-to provider of quality temporary workers, consistently delivering the people they needed to keep operations running smoothly.

The Challenge

A competitive trial to prove our worth — again.

As Vistry's operations grew rapidly, so did their demand for workers. To manage this increased need, they introduced multiple recruitment agencies into a competitive trial.

Accept Recruitment had to prove its value all over again — not just as a reliable supplier, but as a partner capable of delivering at scale.

The Response: A New Onsite Model

41→83
Workers per day

Doubled workforce capacity in just 10 weeks through our embedded onsite model.

Embedded
Onsite Team

Our team placed directly within Vistry's operations, understanding workflows in real time.

Rather than simply competing harder, Accept Recruitment changed the approach entirely. We proposed an embedded onsite model — anticipating staffing needs and responding faster than ever before. This was a fundamental shift: from a transactional "you ask, we supply" relationship to a genuinely integrated partnership.

The Results

Getting the fundamentals right, every single day.

94.2%
Fulfilment Rate
Consistently exceeding staffing requirements
4.3%
Absence Rate
Well below UK average of 6.5%
7,000+
Shifts Delivered
Across a 6-month partnership period
42
Temps to Permanent
Quality workers converted to direct employment

What Made It Work

Success came down to getting the fundamentals right, every single day.

41→83
Workers Per Day
Doubled in 10 weeks
6 months
Partnership Period
July to December
6.5%
UK Average Absence
Accept: just 4.3%
PSL
Preferred Supplier
Awarded after trial
  • Proactive planning — anticipating busy periods and holiday cover to maintain consistent supply
  • Pre-start site tours — giving candidates a thorough introduction so they arrived prepared and confident
  • Full ownership of inductions — ensuring every worker was site-ready from day one
  • Responsive account management — listening to feedback and adapting quickly
"After a rigorous competitive evaluation against multiple agencies, Accept Recruitment earned their place on our Preferred Supplier List."
— Vistry Group

The Impact

What started as a competitive trial became a strategic partnership — trusted to deliver both temporary and permanent staffing solutions for one of the UK's leading housebuilders.

PSL Status
Preferred Supplier List — the ultimate recognition of Accept as a true strategic partner.

Vistry didn't just get a supplier. They got a partner who understood their operation from the inside out.

Ready for PSL-level partnership?

Vistry chose Accept after a rigorous competitive trial. We doubled their workforce capacity in 10 weeks and converted 42 temps to permanent roles.

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